Apparently moving house is one of the most stressful events in somebody’s life. Well, I think moving hosts must be similar ‘cos I’m having a nightmare.
Turns out I was wrong about bluehost doing all the transferring for you. I still need to get an EPP auth code from circlehosting in order to complete it.
Which means I’m back to square one because I cannot get an auth code if I can’t contact the bloody swines. They haven’t replied to emails for months.
I can’t even keep the domain with circlehosting and change the nameservers because they have no interface for such domain tinkering.
Circlehosting have a reseller account with enom, but enom either don’t respond or only partially read the support query. I emailed them some time ago to say that one of their resellers won’t respond to my support requests and their reply was to try and contact the reseller. Clever.
I’ve tried asking for help from bluehost and they told me that pretty much the only thing I can do is to carry on nagging enom to help me out. And if all else fails report them to ICANN. Thing is, ICANN are more like ICANN’T. I’ve had a look on ICANN‘s site and it says that when a registrar is unresponsive that ICANN can’t help but that you need to contact a consumer affairs bureau.
Do none of these domain people know what they’re doing?